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Privacy Policy
Effective Date: March 3, 2025
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Welcome to TheBusinessVet.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the ethical, secure, and transparent handling of your personal information — including when interacting with AI-driven features on our website. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, and any other information you voluntarily provide through contact forms, newsletter sign-ups, bookings, surveys, or purchases.
​Payment Information
When you purchase a product, service, or subscribe to a monthly plan, your payment is processed securely through a third-party provider (such as Stripe, PayPal, or another integrated processor). ​We do not store or have access to your full credit card details or billing information on our servers. All payment data is handled and stored according to the security and privacy practices of the payment provider you choose at checkout.
Technical Information
When you visit our site, we may automatically collect information such as your IP address, browser type, device identifiers, approximate location (if enabled), and how you interact with the site (e.g., pages visited, session duration, clicks). ​This data is collected through cookies, analytics tools (such as Google Analytics), and other embedded technologies. It is used solely to analyze website performance, improve user experience, and understand visitor behavior — not to identify individual users.
AI Features & Chatbot Use
Our AI-powered chatbot (built on OpenAI’s ChatGPT) is here to support you — whether you're refining your brand strategy, exploring ideas, or seeking guidance on your business. ​While we encourage you to use the chatbot as a creative and strategic thought partner, please do not share sensitive personal information, such as your full name, contact details, financial data, medical records, or confidential client or business information. Your chatbot inputs may be processed by OpenAI to generate responses. We may log anonymized interactions to improve functionality and ensure responsible use. When you sign up for a service or make a purchase, additional terms may apply. In such cases, those specific agreements will govern how your data is collected and used.
2. How We Use Your Information
We use your information to:
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Deliver and manage our services, courses, and digital products
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Respond to inquiries and provide support
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Communicate with you about updates, services, and educational resources
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Customize and improve website functionality and user experience
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Maintain the ethical operation of our AI features
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Send marketing emails (you may unsubscribe at any time)
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Comply with legal obligations and enforce our terms
3. AI Tools & Chatbot Transparency
Some of our services include access to AI features, including a chatbot powered by OpenAI’s ChatGPT. When you interact with these tools:
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Your input may be sent to OpenAI’s servers for processing.
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We advise against entering sensitive, personal, or confidential information in the chatbot.
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Conversations may be logged in anonymized form to monitor performance, prevent misuse, and improve the service.
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These AI tools are intended to inform and support, not to replace professional advice or decision-making.
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Learn more about OpenAI’s privacy and data practices here: https://openai.com/privacy
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:​​
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Trusted third-party service providers (e.g., web hosting, analytics, email marketing, and payment processors) who support the operation of our site and services.
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Legal or regulatory authorities, if required by law or to protect our legal rights, users, or the public
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All service providers are contractually bound to maintain data confidentiality and security.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:​
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Understand how users interact with our site
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Improve speed, security, and user experience
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Enable features such as preference storage and AI tool operation
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You can adjust cookie settings through your browser at any time. Our site may still function with limited capability if cookies are disabled.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or loss. While we follow industry standards, no internet-based system is fully secure.
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We limit data access internally and ensure all team members handling personal data follow strict privacy standards.
7. Data Use with Third-Party AI Providers
For a full list of third party providers who may interact with your data, see our data transparency page.
Interactions with OpenAI
To provide certain features on our website — such as our AI-powered chatbot — we partner with third-party artificial intelligence providers, including OpenAI.
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When you interact with these AI tools:
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Your inputs are securely transmitted to and processed by OpenAI via their API infrastructure, which is designed for business and enterprise use. This API setup uses industry-standard encryption and offers greater privacy protections than OpenAI’s public-facing tools (such as ChatGPT on openai.com), including a strict policy that prevents data from being used for training or model improvement.
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OpenAI does not retain or use your data for model training when accessed through the API.
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We do not send personal identifiers unless you voluntarily provide them, and we recommend against sharing any confidential, financial, or medical information during AI interactions.
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Where applicable, we may log anonymized input/output pairs to monitor system integrity, support improvements, and prevent abuse. These logs do not contain personally identifiable information and are not used for marketing purposes.
We carefully evaluate all third-party AI providers we work with to ensure they maintain strong privacy and security practices that align with our standards and legal obligations.
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Use of Open-Source Libraries
To support the functionality of our services, we may use reputable open-source software libraries and frameworks. These tools are installed and run on our private infrastructure and are used for purposes such as data handling, AI integration, and backend operations.
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We use a variety of open-source libraries to support the backend and AI functionality of our services. These include tools like openai for securely accessing GPT models, langchain and llama-index for managing structured prompt flows and retrieval-based augmentation, and chromadb for storing vector embeddings used in semantic search. For embedding generation and text processing, we may use sentence-transformers, re, and pandas.
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Supporting libraries such as requests and httpx enable API communication (e.g., with Airtable or other cloud services), while python-dotenv is used to manage environment variables securely. For local scripts and automation, we rely on trusted libraries like typer for CLI tooling, tqdm for progress tracking, and fuzzywuzzy for text similarity matching.
All open-source libraries are chosen with care and reviewed to ensure they comply with relevant security, licensing, and privacy standards. These tools run on controlled infrastructure and are not permitted to transmit or store personal data externally unless explicitly required and disclosed.
We ensure that:
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Only libraries that comply with open-source licensing standards are used
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No third-party modules are permitted to transmit, store, or process user-identifiable data without appropriate safeguards
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Security updates and best practices are followed to mitigate vulnerabilities in the open-source ecosystem
Where applicable, all data processed using open-source tools remains protected by the same privacy and security standards outlined in this Policy.
8. Your Rights
Depending on your location, you may have the following rights under data protection laws such as GDPR, CCPA, or similar:
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Access: Request a copy of your personal data
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Correction: Request corrections to inaccurate or outdated information
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Deletion: Request deletion of your personal data (“right to be forgotten”)
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Restriction: Limit certain uses of your data
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Objection: Object to processing based on legitimate interests or marketing
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Portability: Receive your data in a commonly used format
To exercise your rights, please contact us.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.
10. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such data being collected, it will be deleted promptly.
11. GDPR Compliance Statement (EU/EEA Users)
If you are located in the European Union (EU) or European Economic Area (EEA), your personal data is protected under the General Data Protection Regulation (GDPR). Under GDPR, you are entitled to the following rights:
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Right to Access: You may request access to the personal data we hold about you.
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Right to Rectification: You may request that we correct or update your information.
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Right to Erasure (“Right to be Forgotten”): You may request deletion of your data, subject to applicable legal obligations.
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Right to Restriction of Processing: You may request limited use of your data in certain cases.
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Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
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Right to Object: You may object to the processing of your data where we rely on legitimate interest as a legal basis.
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Right to Withdraw Consent: You may withdraw consent at any time, where processing is based on consent.
We process your personal data under one or more of the following legal bases:
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Your explicit consent (e.g., when signing up for our email list)
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The performance of a contract (e.g., to deliver a purchased course or product)
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Our legitimate interests (e.g., website functionality or improvement)
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Compliance with legal obligations
If you wish to exercise your rights under GDPR or have concerns about how we handle your data, please contact us.
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You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
12. Policy Updates
We may revise this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date. Continued use of the site implies acceptance of any changes.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us.
